Refund and Cancellation Policy
Last updated 21 October 2026
You pay only for a website you have already seen
We build your website before you pay anything. You can cancel at any point before you approve and pay, for any reason, and you owe us nothing.
No refunds
Because you see and approve the finished website before you pay, all payments are final and we do not give refunds.
After you pay
If the website that goes live is not the one you approved, or something on it does not work, tell us and we will fix it at no cost.
Contact
Write to andrej@tumosagency.com or call +385 99 349 9229. We answer within two business days.